Employment Opportunity: Manager of Tourism Training and Community Engagement

Employment Opportunity: Manager of Tourism Training and Community Engagement

SUMMARY JOB DESCRIPTION

Reporting to the Executive Director, the Manager of Tourism Training and Community Engagement is primarily responsible for the development of training programs and building both industry and community partnerships.  This individual also works alongside the Business and Experience Development Advisor in supporting various Indigenous tourism businesses, entrepreneurs and Cultural Centres.  Specifically, the position will lead the development of a Yukon First Nations Visitor Code of Conduct and a Startup Bootcamp training program for Indigenous tourism entrepreneurs.

EMPLOYMENT

Full-time (37.5 hrs/week), term to March 31, 2022, with possibility of extension.  

CHARACTERISTICS OF THE SUCCESSFUL CANDIDATE

The successful candidate:

  • Is excited about building and growing an organization and sector;
  • Is passionate about Indigenous tourism, community development, and relationship building;
  • Skilled community, partnership and program builder;
  • Experience working with First Nations communities and governments;
  • Is organized, strategic and efficient in their work;
  • Is motivated to be a part of an incredible tourism, arts, and culture story and;
  • Is ready to lead, learn and work together with a growing team on important projects.

JOB RESPONSIBILITIES

The Manager of Training and Community Engagement is responsible for:

Community Engagement & Partnerships

  • Contributing to, designing and supporting the implementation of YFNCT’s Indigenous Tourism Strategy in partnership with key agencies, networks and governments in Yukon, BC, Alaska and Canada;
  • Developing and advancing industry and community partnerships with affiliate organizations and YFN communities;
  • Leading the development of a Yukon First Nations Visitor Code of Conduct to guide visitors and the tourism industry and respectful engagement with YFN lands, culture and communities;
  • Leading the development of Media Guidelines to guide journalists, film crews and other media on building respectful relationships with Yukon First Nations when working in YFN traditional territories and;
  • Assisting with the planning, coordination and delivery of the annual Advancing Indigenous Tourism Conference in cooperation with the Business and Experience Development Advisor.

Training & Program Development 

  • Leading the development of a 12-week Startup Bootcamp for Indigenous Tourism Entrepreneurs in partnership with Yukonstruct; 
  • Developing a roster of workshops and training modules targeting emerging and established Indigenous tourism entrepreneurs and communities; 
  • Working in cooperation with the Business and Experience Development Advisor to develop a formalized mentorship program for emerging and established Indigenous tourism entrepreneurs and;
  • Developing and sharing resources, best practices, links and materials related to tourism development for membership and program opportunities.

Other

  • Participating in organizational research and reporting for tourism and sector development including opportunities for programming or funding, partnerships, networks, events, etc.;
  • Sharing leadership and planning in the application for funding in support of Indigenous tourism and/or organizational opportunities;
  • Providing other tourism program development, marketing strategy and communications support to the team; and
  • Other related administrative duties in support of a successful team, program and organization.

SKILLS

 The successful candidate:

  • Is a strategic thinker with strong project management experience;
  • Has significant experience with program development, especially programs focused on training and business development; 
  • Has proven experience with community engagement and partnership development;
  • Has knowledge of the tourism sector in Yukon and Canada;
  • Has demonstrated experience working with First Nations communities and the ability to demonstrate cultural sensitivity and understanding;
  • Has excellent analytical and problem-solving skills and;
  • Is proficient in the use of current office productivity software i.e.: Microsoft Office suite of products.

ESSENTIAL QUALIFICATIONS

  • 3+ years project management experience including the development and delivery of training workshops and programs;
  • 3+ years community engagement and partnership development experience;
  • Experience working with Yukon First Nations communities and the ability to apply cultural sensitivity to your work;
  • Formal education and/or training in the fields of Tourism, Business, Education, and/or Community Development;
  • Excellent written and oral communication skills;
  • Outstanding organizational skills with a strong ability to multi-task and meet competing deadlines and;
  • Experience developing and managing budgets.

ASSETS

  • Knowledge of Yukon First Nations history and culture, Final Agreements and traditional territories;
  • Understanding of differences and challenges associated with the Indigenous tourism industry compared to the mainstream tourism industry and;
  • Valid driver’s license or willing and able to obtain.

SPECIFICS OF EMPLOYMENT

The Manager of Training and Community Engagement:

  • Reports to the Executive Director;
  • Works closely with the Director or Programs and Partnerships;
  • Leads community engagement and partnership development initiatives;
  • Leads development of tourism training workshops and programs and;
  • Supports the team in other activities in support of a successful team and organization.

This position may require some travel and work after hours – weekends and evenings.

Salary range is $30 - $35/hour and will commensurate with experience.

Information pertaining to terms of employment, benefits and compensation, probationary periods, etc. can be requested from the Executive Director of YFNCT.

Every employee will be supported through orientation and training for their role and will complete a full-day Yukon First Nations Cultural Competency course offered through the Yukon College or another service provider.

OTHER:

*Preferential hiring practices will be honoured.

** All applications will be held for a period of 6 months from date of submission in the event that additional opportunities should arise.

VALUES

Working at YFNCT, you share values of Yukon First Nations, teamwork, innovation, productivity, fun, strong work ethic and learning.

HOW TO APPLY

Please email your resume and a cover letter outlining your relevant experience to:   

Charlene Alexander, Executive Director 
ed@yfnct.ca 

Deadline for Application: 4pm, May 28th, 2021

The Yukon First Nations Culture and Tourism Association (YFNCT) is a non-profit, stakeholder-based organization that is committed to growing and promoting vibrant and sustainable arts/culture and tourism sectors.  Our vision is for arts and culture to unify and strengthen Yukon First Nations communities creating pride, renowned artists, and inspiring experiences that attract visitors from around the world.